Information You Submit
A name, phone number, or address entered into a search form is sent to the outside provider that delivers results. Duluth Residents Directory does not retain a copy of those searches on its own servers. If you contact us, the message content is used only to respond.
Automatically Collected Data
Hosting services create routine logs such as IP address, browser type, visited pages, and timestamps. We review aggregated information to maintain the service and understand page use. Basic analytics or advertising measurement may use cookies or comparable technology.
How Information Is Used
Information supports operation, troubleshooting, traffic measurement, and page improvements. We do not sell visitor lists or create individual visitor profiles.
External Websites
Links may lead to St. Louis County and Minnesota portals, library collections, archives, or outside search tools. The policy of the destination controls information submitted there, including data entered through sponsored results supplied by another company.
Who Can Receive Data
Hosting and support providers process logs on our behalf. Analytics and advertising partners can receive the automatic data described above. Information is disclosed when valid legal process requires disclosure and otherwise is not shared.
Safeguards
The service uses an encrypted connection and retains logs only as long as needed for the purposes stated here. There are no visitor accounts, passwords, or on-site user profiles to expose.
Visitors Under 18
This reference is intended for adults and does not target children. We do not knowingly collect personal information from anyone under 18. Contact us if you believe a minor sent information, and it will be deleted.
Your Information Choices
Depending on where you live, you may have rights to access, correct, or delete personal data a website keeps about you. Because this service keeps very little, a request generally involves checking the contact mailbox and server logs, then removing applicable information. Use the Contact page to ask. Minnesota Government Data Practices Act, Minn. Stat. ch. 13, governs requests for government data, not this private reference. Requests to remove or amend public records belong with the Minnesota, St. Louis County, or City of Duluth custodian that holds them.
Policy Changes
Changes to this policy will appear here. Continued use after a posted update means acceptance of that update.